Effective Date: 1st April 2026
Welcome to therosemere.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by the terms outlined below.
1. General
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. Products & Services
All products listed on the website are subject to availability. We reserve the right to discontinue any product at any time without notice.
We strive to display product details, colors, and images as accurately as possible. However, we do not guarantee that your device’s display will reflect the exact product appearance.
3. Pricing & Payments
All prices are listed in INR and are subject to change without notice.
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
4. Order Cancellation Policy
- Orders can only be canceled within 24 hours of placing the order.
- After 24 hours, cancellation requests will not be accepted under any circumstances.
To request a cancellation, please contact us immediately at: care@therosemere.com
5. Refund Policy
- Refunds, if approved, will be processed within 30 days (1 month) from the date of approval.
- Refunds will be issued using the original method of payment unless stated otherwise.
6. Returns & Exchanges
- We do not accept returns or exchanges under normal circumstances.
- All purchases are considered final once delivered.
7. Damaged or Defective Products
If you receive a damaged or defective product:
- You must notify us within 48 hours of delivery.
- Email us at care@therosemere.com with:
- Clear photos of the damaged product
- Preferably an unboxing video as proof
Once verified, we may offer either:
- A replacement, or
- A refund, depending on the situation
We reserve the right to reject claims that do not include sufficient proof.
8. Shipping
Shipping timelines provided are estimates and may vary due to unforeseen circumstances. We are not responsible for delays caused by courier services or external factors.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of [Your Website Name] and may not be used without permission.
10. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
11. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of [Your Country/State].
12. Contact Information
For any questions regarding these Terms, you can contact us at:
Email: care@therosemere.com
By using this website, you acknowledge that you have read and agree to these Terms and Conditions.